The OSSATE Project Team at VisitBritain organised the first OSSATE International Workshop in London 12 and13 May 2005. The workshop was attended by 67 participants from 11 countries representing 41 different organisations.
The aim of the Workshop was to create an informed awareness of OSSATE among a wide range of potential stakeholders. These included individuals and organisations, both from Britain and across Europe, with an interest in accessibility.
Part One of the Workshop was dedicated to presentations by the OSSATE partners. The European Commission and European Tourism Commission representatives set the scene concerning the project's European support and scope, while each OSSATE partner organisation gave presentations outlining their experience in the various disciplines covered by the project. The first of these was by Ivor Ambrose, OSSATE Project Co-ordinator from lead partner EWORX, who outlined the project objectives and approach.
Part Two of the event was devoted to workshop sessions which gave delegates the opportunity to contribute to discussions on the following key issues:
The following reports may be downloaded:
Programme 1st OSSATE International Workshop
Download the Workshop Programme - MSWORD - Filesize: 464 Kb
Speakers' profiles
Download the Workshop Speakers' Profile - MSWORD - Filesize: 472 Kb
List of Delegates
Download the Workshop Delegates - MSWORD - Filesize: 464 Kb
Overview of the OSSATE Project Objectives and Approach
Ivor Ambrose, EWORX S.A. Greece
Download the General Presentation - MS PowerPoint - Filesize: 1090 Kb
Case study: The Flanders Accessible Tourism Initiative
Mieke Broeders, Belgian Accessibility Bureau (TGB) and Greet Vandenrijt, Flanders Tourist Board
Download the Presentation by Mieke Broeders - MS PowerPoint - Filesize: 1252 Kb
Download the Presentation by Greet Vandenrijt - MS PowerPoint - Filesize: 13359 Kb
Case study: Accessibility and the Experience of the Olympic and Paralympic Games, ATHENS 2004
Katerina Papamichail, OSSATE Team, Greece; ex-ATHENS 2004 Organizing Committee for the Olympic Games.
Download the Presentation by Katerina Papamichail - MSWORD - Filesize: 97 Kb
European Travel Commission's VisitEurope Portal
Andrew Duff, Chair of New Media Group, European Travel Commission.
Download the Presentation by Andrew Duff - MS PowerPoint - Filesize: 692 Kb
Case study: The UK National Accessible Scheme: Status and Future Directions
Kirsty Monk, Technical & Development Executive, Quality and Bill Ishmael, OSSATE Project Manager, VisitBritain
Presentation available on reguest from VisitBritain.
Case study: On-line Services for Disabled People: Tourism for All
Cléon Angelo, Association Nationale de Logements pour Personnes Handicapées, Belgium
Download the Presentation by Cléon Angelo - MS PowerPoint - Filesize: 270 Kb
Case Study: Customer's Views on Accessible Tourism
Christina Beladi, Disability Now, Greece (Presented by Gerasimos Polis, OSSATE Team Greece)
Download the Presentation by Christina Beladi - MSWORD - Filesize: 540 Kb
Case Study: The Blue Flag Campaign: Disabled Access and Information
Carrie A. Dean International Blue Flag Co-ordination, Denmark.
Download the Presentation by Carrie Dean - PDF - Filesize: 223Kb
Commercialisation Scenarios for the OSSATE project
Dimitrios Buhalis and Victoria Eichhorn, University of Surrey, School of Management.
Download the Presentation by Dimitrios Buhalis and Victoria Eichhorn - MS PowerPoint - Filesize: 1787 Kb
Workshop A. Challenges to presenting accessibility information via new media channels
Workshop B. Web personalisation / Customer Relationship Management – benefits all round?
Workshop C. 45 million Europeans - a major commercial opportunity
Workshop D. Challenges and opportunities for destinations in presenting a holistic experience for visitors with access requirements
Download the Workshop Results - MSWORD - Filesize: 48Kb